A pre-order is an order you place prior to the official release date of a product. You place a pre-order by entering all of your details as if you were ordering the item, but you will not receive the item until it is live on the site.

Pre-ordering ensures you will receive the item, and it may even be shipped so that you receive it on the live date. Waiting until the product is officially released may decrease your chances of purchasing the item, especially if its production is limited.

Pre-ordered items will ship when we receive them at our warehouse. We may hold orders containing pre-ordered items WITH packs or supplies until the item is live. If you require your packs/boxes and/or supply orders to ship immediately, please order these items separately and do not combine with pre-order products.

By pre-ordering a product, you are agreeing to pay the current price of that product. You will not be charged more money if the price goes up but we also would not issue a refund for the price difference if the price was to go down.